FAQs

  • We accept returns. You are responsible for shipping. Once we receive the item it will be inspected. If there is no damage you will be refunded the cost of the item.

  • We try to get you the best shipping prices as possible. Shipping costs are calculated by weight and zone.

  • Wash item alone the first time to prevent color bleeding onto other items.

    Wash with cold water and mild detergent.

    I recommend air or line drying, this will increase life of product.

    If garment states to hand wash please do so.

  • When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member sites access. We may collect information like your:

    • Billing and shipping address

    • Details relating to your subscription

    • Email address

    • Name

    • Phone number

    We share this information with Squarespace, our website hosting provider, so that they can provide exclusive member site hosting services to us.

    As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

    Thunder Dyes's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

    When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

    • Billing and shipping address

    • Details relating to your purchase (for example, your shirt size)

    • Email address

    • Name

    • Phone number

    We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

    As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.